Refund policy
At SWAAD SAROVAR, we take pride in delivering high-quality traditional products. Your satisfaction is very important to us. If you are not fully satisfied with your purchase, please review our return and refund policy below.
1. Return Eligibility
Customers may request a return within 2 days from the date of delivery.
To qualify for a return, the product must:
- Be unused and unopened
- Be in its original condition
- Include all original packaging, labels, and tags
Returns that do not meet these conditions may not be accepted.
2. How to Request a Return
To initiate a return, please contact our support team by email.
Please include the following details in your email:
- Order number
- Product name
- Reason for return
Once your request is reviewed, our team will guide you through the return process.
3. Returning the Product
After receiving approval for the return request, securely pack the product in its original packaging and send it to the address provided by our support team.
Proper packaging is important to ensure the product reaches us safely.